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hotel ServicePro Simplifies New-Build Opening Process at Hilton Garden Inn and Homewood Suites in Lake Buena Vista/Orlando

hotel ServicePro Web-based maintenance tracking, asset management solution saves hundreds of hours in new-build hotel checklist approval completion

ATLANTA, GA – November 6, 2009 – hotel SystemsPro, a pioneer of Web-based enterprise solutions that enable hotel companies to increase market share and revenue through improved property and staff performance, today announced the Hilton Garden Inn Lake Buena Vista and the Homewood Suites Lake Buena Vista in Orlando have installed the hotel ServicePro and hotel SalesPro systems. The properties are new-builds operated by Kalsons Hospitality with a combined total of over 260 rooms.

hotel SalesPro is a multi-property ASP sales and catering system with scalable functionality that increases sales effectiveness for hotel chains and independent properties. hotel ServicePro is an economical hotel maintenance solution that preserves property asset value and improves guest service. The system automates the communication, scheduling, tracking and reporting of tasks surrounding best practices, guest requests, safety requirements, preventive maintenance and equipment management.

hotel ServicePro Streamlines New-Build Opening Process
Tony Keathley, general manager of the Hilton Garden Inn and Homewood Suites properties said, “The current two-property Orlando project is my third new-build opening and after working with hotel ServicePro I can say it is the best tool I have ever used for completing the lengthy checklists required by an opening property. It has the ability to save hundreds of hours and is invaluable in streamlining the new-build opening process.”

Keathley noted that the hotel management software, hotel ServicePro, automates the complex routine of using multiple three-ring binders of punch reports that track contractor and sub contractor deliverables and check lists necessary for earning a certificate of occupancy. “Now that we are open I am using hotel ServicePro for safety inspections and our fire system tests and tracking post-opening warranty work. We will fully utilize the system at both properties.”

hotel SalesPro Controls Sales Leads for Multiple Flags
“The two new Kalsons Hospitality Lake Buena Vista properties are perfectly positioned to leverage hotel SalesPro’s Web-based sales lead database to cross-sell rooms between its properties,” said Chip Carroll, president of hotel SystemsPro. “hotel SalesPro enables operators with multiple properties carrying different flags to develop and pursue company leads that generate revenue for all their properties. This is a valuable advantage over sales systems that are limited to a single chain and where the chain owns the leads for all its properties.”

The Hilton Garden Inn Lake Buena Vista and Homewood Suites Lake Buena Vista will also use the Web-based hotel SalesPro system to automate group convention sales for the hotels’ group convention sales activities. The properties offer video phones and video messaging, business centers, multi-lingual staffs, concierge desk, fitness centers and other amenities and services.

About hotel SystemsPro
Founded in 1996, hotel SystemsPro is a technology company operated by hospitality professionals who provide high performance, ASP-based enterprise and property solutions that enable hotel companies grow market share through better management of assets, increased sales, reduced operating expenses, and a higher quality guest experience. hotel SystemsPro partners with clients to provide solutions that scale across a broad range of properties in North America and around the world. Whatever the size of the property operator or its challenges, hotel SystemsPro solutions do the heavy lifting for operators to streamline operations and boost staff productivity and profitability. Solutions include hotel SalesPro, hotel CateringPro, hotel ServicePro and hotel WebSpace. For more information, visit www.hotelsystemspro.com.

Contact:

hotel SystemsPro
Kathy Bannasch, CHA
Vice President of Sales, Marketing and Corporate Training
280 Interstate North Circle, Suite 600
Atlanta, GA 30339
Phone: 770-303-9911 or Toll free: 877-263-3645
Email: kathy.bannasch@hotelsystemspro.com
www.hotelSystemsPro.com

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